AI Search

Personalize Search Answers To Provide Conversational Support

Tired of using an outdated Search solution?
Get the customization capabilities to make your search conversational and interactive.

Try DeepConverse

Understanding Intent

Get The Intent Right, Not Just The Keywords

DeepConverse AI doesn't rely on just the Search keywords to give answers or suggest queries but has been trained to also understand the intent behind customers' questions.

TypeAhead

Suggest Answers Even Before Your Customers Hit Enter

Give customers a drop-down of auto-suggest result to save their typing time. Change your suggestions in real-time with AI that understands the intent.

Federation

Fetch answers from multiple support sources All At Once

Leverage DeepConverse Federation that uses just one query and a single Search interface to search multiple content locations at once to give an answer.

Media Content

Multi-Media Formats That Deliver A Higher Customer Satisfaction

Use rich content to customize Search answers and automate interactions and save your agents' time for the premium interactions.

MEET OUR HAPPY CUSTOMERS

Leading Brands building Automations on DeepConverse Platform

Find out why

Provide Customised Results for your Most Common Searches

Try conversational search to empower your support answers with customisation capabilities and personalise those answers to the T.

ISO 27001

Compliant

SOC 2

Certified

GDPR

Ready

GOT SUPPORT TICKETS YOUR AGENTS WANT AUTOMATED IN FUTURE?

Let us know what customization capabilities you want

and we’d be honest as we tell you IF DeepConverse Search would be a good fit.

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Why stop at just one?

More Support Tools

Next Gen Chatbots

Got a help desk stacked up with support tickets? Try DeepConverse Chatbot to deliver a human-like support and reduce the support tickets.

Automation Builder

Try the Inbuilt flow-builder that uses 30+ backend connectors to automate conversations without any coding skills.

Interactive Guides

Add your knowledge articles on DeepConverse Interactive Guides and simplify the complex support processes for a higher CSAT.

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