The most complete Zendesk Sunshine Conversations Integration

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Why choose DeepConverse for Sunshine Conversations?

DeepConverse has a powerful AI driven automation platform that integrates seamlessly with Sunshine Conversations. Using this, you can build chatbots that can give simple answers as well as execute multi-step conversations.

DeepConverse chatbots can acquire new intents with sample end-user utterances. A new intent can be trained in less than 10 minutes. An intuitive drag-and-drop conversation builder helps in defining how the chatbot should respond.

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DeepConverse Chatbot

See DeepConverse for Zendesk Sunshine Conversations in action

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AI-powered chats

Use AI within your Zendesk Sunshine Chatbot

In less than 10 minutes, teach the bot a new intent with just a few examples.

In less than a week, automate answers for your top issues using AI-based intents. Over time, you can analyze the other common questions the bot is facing and add the matching intents as needed.

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Automation Builder

Native Integration with
an Automation Builder

DeepConverse offers AI-driven Chatbots that integrate natively with the Zendesk Sunshine Messaging platform.

Customers like their answers engaging and accurate. You can use DeepConverse’s Automation Builder to create multi-step conversations and ask follow-up questions instead of asking your customers to rephrase theirs.

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Leverage knowledge articles 

Reuse existing content
in the chatbot

DeepConverse lets you leverage your knowledge articles within the Zendesk Sunshine Chatbot so that you don't have to update your chatbot every time your knowledge articles change.

Deploy your bot faster by leveraging Zendesk Knowledge articles for the less common issues without building a custom AI skill.

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InteRACTIVE Guides

Step-by-step interactive guides

You can simplify complex interactions, such as step-by-step troubleshooting, appointment scheduling and interactive buying journeys.

Using our intuitive drag-and-drop builder, you author interactive guides that spruce up your Zendesk Sunshine Chatbot.

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Explore how our Chatbots can help improve your Zendesk workflows

Learn about the different use cases we support and allow effortless building on the platform

Explore Use Cases

Leading Brands building Automations on DeepConverse Platform

Deliver next-gen support experiences

All set to explore the true potential
of your Zendesk account?

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DeepConverse x ChatGPT - Give an edge to your support team
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