Handoff to Agents via a Callback

Give customers option of connecting via their preferred channel. Create tickets and request callbacks on their behalf. Explore platform now.

Present Options to Customers to connect via phone

  • Route conversations to the right callback queue
  • Validate phone numbers before connecting the customers
  • Make use of existing customer details and give a one click experience
Present Options to Customers to connect via phone

Integrate with Contact Center of your Choice

  • Integrate with a contact center of your choice.
  • Zendesk Talk, Talkdesk, Genesys and many others
Integrate with Contact Center of your Choice

Maintain conversation context

  • Help agents understand the customer issues by maintaining the conversation context
  • Provide options to connect back via different channels such as existing chat or email
Maintain conversation context

ISO 27001

Compliant

SOC 2

Certified

GDPR

Ready

Explore other use cases

Learn about the various use cases our chatbots can handle and how it can help improve your customer experience

Explore Use CasesChatbot handing off to an agent
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